Appelrouth Tutoring Services recognizes the importance of keeping the personal information we collect private. We do not provide any of your information to other companies or organizations for any reason.

We do not offer refunds for our services. We create a plan designed to help students based on our successful track record and offer guaranteed results for certain packages and complimentary tutoring if these guaranteed goals aren't met. While we strive to prepare students to the best of our ability for their standardized testing, it is impossible to predict the outcome of a test ahead of time.

In order to confirm an appointment for private tutoring, payment must be received at least 24 hours prior to the session. Otherwise, Appelrouth Tutoring Services makes no guarantee on the availability of your tutor.

Appelrouth Tutoring Services makes the best effort to contact the student or their parents at least 24 hours in advance of a scheduled tutoring session or mock test. We can not guarantee the delivery of any automated reminder. It is the student's responsibility to keep up with their schedule and communicate changes/conflicts with their tutor.

Tutor and client must give each other 24 hours to reschedule or cancel an appointment, otherwise the tutor owes the client a make-up session or the client pays for tutor's reserved time. If a group does not register the minimum number of students, parents will be notified 72 hours before the first class and offered a similar service of equal or greater value.

We reserve the right to apply late fees and suspend tutoring for late payment. If you have a question about your bill, or you have a dispute with the charges in your current statement, please contact us.